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Privacy Policy
Last updated: 11/05/2025

Welcome to TLOP Online (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website at [ https://tloponline.com ] (“Site”), register for programs, purchase products, join membership platforms, or otherwise interact with us.

1. Information We Collect
We may collect the following categories of personal information:

  • Contact & identity data: name, email address, mailing address, phone number, company name (if applicable).

  • Account & login data: username, password, profile information, membership tier.

  • Transaction & payment data: billing address, credit/debit card or ACH/ bank information (via our payment processor), invoices, purchase history.

  • Usage & technical data: IP address, browser type, device identifiers, operating system, pages visited, files downloaded, referral/exit pages, date/time stamps, cookie identifiers and other tracking technologies.

  • Marketing & communications data: your preferences for receiving communications, survey responses, feedback, event registrations.

  • Other information you voluntarily provide, for example via contact forms, support requests, or social media messages.

2. How We Collect Information
We collect your information in the following ways:

  • You directly provide it when you register for an account, purchase something, complete a form, subscribe to our newsletter, join a membership, or contact us.

  • Automatically via your use of the Site, through cookies and similar technologies, analytics tools, and web server logs.

  • From third-party sources (e.g., payment processors, marketing platforms, ad networks) when you engage with us via those services.

3. Use of Your Information
We use your personal information for the following purposes:

  • To operate, maintain, and improve the Site and our services, and provide you with the content, membership access, courses, or programs you request.

  • To process transactions, send invoices, manage payments, issue refunds, and provide customer support.

  • To send you promotional materials, newsletters, offers, and other marketing communications (if you have opted in or not opted out).

  • To respond to your inquiries, requests, or customer service matters.

  • To analyze usage trends, monitor Site performance, enhance user experience, and perform internal business analytics.

  • To protect our rights, investigate potential fraud, comply with legal obligations, enforce our Terms of Service, and secure our Site and services.

4. Disclosure of Your Information
We may share your personal information with third parties in the following scenarios:

  • Service providers: payment processors, membership platform hosts, email/SMS providers, analytics vendors, webinar and video-hosting services, CRM systems.

  • Affiliates and partners: if you engage with a partner program or membership collaboration, your information may be shared consistent with your consent and this policy.

  • Legal purposes: to comply with applicable law or respond to lawful requests by public authorities, protect our rights, property or safety, or that of others.

  • Business transfer: in the event of a merger, acquisition, sale of assets, or financing, your personal information may be among transferred assets (with appropriate protections).

We do not sell your personal information for money (unless expressly disclosed and you have opted-in where required under applicable law). If that practice changes, we will provide you a clear notice and opt-out mechanism.

5. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, local storage, and similar technologies to collect information about your browsing behavior, remember your preferences, enable functionality (such as login sessions), and deliver targeted or contextual advertising. You can adjust your browser settings or use opt-out tools to disable or limit such tracking, though some Site features may then not function.

6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described in this policy (for example, for membership access, transaction records, customer service) and to comply with applicable legal, tax or accounting requirements. When information is no longer needed, we will securely delete or anonymize it.

7. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage is 100 % secure, and we cannot guarantee absolute security.

8. Your Rights & Choices
Depending on where you live, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.

  • The right to correct, update, or delete inaccurate or incomplete information.

  • The right to opt-out of promotional communications, tracking, or profiling (where applicable).

  • The right to request portability of certain data.

  • The right to opt-out of “sale” or “sharing” of personal information (in jurisdictions where that legal right exists).

  • The right to withdraw your consent (if the processing is based on consent) without affecting prior processing.

To exercise any of these rights, please contact us using the details below. We will respond in accordance with applicable law.

9. Children’s Privacy
Our Site and services are not directed to individuals under the age of 13 (or higher age if required by local law). We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

10. International Visitors
If you visit our Site from outside the United States, please note that your information may be transferred to, stored and processed in the United States or other jurisdictions. By using the Site, you consent to such transfer, storage or processing. We will take steps to ensure appropriate safeguards where required by applicable law.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and post the updated version on the Site. If we make material changes, we will provide notice (for example via email or site banner) before the changes take effect. Your continued use of the Site after the changes constitutes your acceptance of the revised policy.

12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
TLOP Online
Email: mark@tloponline.com

Important Note:
This document is intended as a general draft. It does not constitute legal advice, and it may not fulfill all compliance obligations (for example under the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), or other state laws, or international regulation such as the General Data Protection Regulation (GDPR)) depending on your data flows, target audiences, or locations of users. You should review it with qualified counsel to tailor to your business.