[Adam H]

I’ll be attending a virtual hiring event for new MLOs (or in my case, a soon-to-be MLO) and am wondering what I should expect and what I should ask. Knowing if a company provides leads or their compensation plan is great, but not entirely helpful when starting from the very bottom. I know that I want to find a company that knows how to train new MLOs, but not all training is created equally. It’s anywhere from difficult to impossible to know what makes one company stand out from another in that regard without industry experience.

I thought I’d poll the TLOP online community for ideas for questions and any red flags I should be on the lookout for. What are your thoughts?

[Dustin Owen]

Still ask about their training and ask what stands out most about their training. (Is it sales training, product training, program training, marketing training or a combo?) Ask them to tell you about recent success stories. (Who has come in and really lit it up? What did he/she do to outperform? What type of qualities do they possess?) Ask them why someone would not do well or why someone would not succeed in their system. Ask them to explain those individuals characteristics as well. Finally, ask about realistic expectations as it pertains to production and income for year one, year two, year three etc. and ask about career advancement opportunities. One more thing…ask them to describe their company culture and mission.

As for red flags, I am a big fan of following your gut. If the person / people you interview with rub you the wrong the way, there is a great chance their culture is not for you. Your first career opportunity should not be about the money but about training and gaining experience.

I hope this helps.

[Adam H]

Thanks, Dustin. Every bit of feedback helps. If I were to ask you about Waterstone’s culture and mission, what would your response be?

[Dustin Owen]

Waterstone is a purchase focused, Realtor / Builder referred impendent mortgage banker who takes a consultative approach to helping our borrowers not just qualify for a home loan but the right home loan which takes into consideration their financial needs, wants and goals. We believe the referral partner is as much our client as the borrower. We are community experts with a “do the right thing always” mentality. We value being learners, teachers, networkers as well following distinct systems and processes.

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